Fan Text Service
Have a question or concern while at the game?
Canucks Sports & Entertainment is committed to delivering extra-ordinary experiences for our guests at Rogers Arena through innovative programs and state-of-the-art services.
In an effort to enhance the enjoyment our fans experience at Canucks games in Rogers Arena, Canucks Sports & Entertainment has teamed up with GuestAssist, a company that provides two-way text messaging-based communication between ticket holders and arena staff, allowing for improved management and response to guest concerns and questions. As well, texting will allow fans to report incidences discreetly and without fear of confrontation.
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Fan PHILOSOPHY
Fans Serving Fans
Our vision is that all our fans and guests have an extraordinary experience every time they enter our arena – whether it be their first time, second time, or 300th time. The philosophy called "Fans Serving Fans"
outlines the level of service that we are committed to providing.
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Code of Conduct
All persons entering Rogers Arena voluntarily assume all risks and dangers incidental to any event. Guests should be aware of hockey pucks that may enter the seating area.
Conduct & Courtesy
Canucks Sports and Entertainment is committed to creating a safe, comfortable and enjoyable experience for all guests. An individual’s conduct must be legally appropriate, respect the rights of others to enjoy the event, and not be offensive or abusive to others.
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